Returns and Exchanges

RETURN AND EXCHANGE POLICY

  • Since all our products are custom-made, we do not accept exchanges or returns unless the product has shipping damage or physical damage.
  • If you receive a defective or damaged product, please share images at Support@flauntart.com, and we will get back to you within 24 hours.
  • Exchanges will only be approved for the same product if it is defective or damaged during shipping.
  • All returns will undergo a quality check by our team to confirm the reported issue. Returns will be approved or declined based on this assessment.
  • We reserve the right to decline returns in the following cases:
    1. The product(s) are returned after use.
    2. The product(s) are damaged due to misuse or mishandling after delivery.
  • Once a return or exchange is approved, the product must be shipped back by the customer, and the tracking ID must be sent to us at support@flauntart.com within the same email thread.
  • Exchanges are subject to product availability. If a replacement cannot be provided, we will issue a store credit valid for 1 month from the date of issue.

CANCELLATION AND REFUND

  • Cancellation and refunds are not possible for custom orders.
  • In case of a valid return due to shipping damage or physical damage, the amount will be credited back to the customer.

We hope this policy gives you confidence in shopping with FlauntArt. If you have any questions or concerns, please feel free to reach out to our customer service team for assistance.